Warranty and Returns

We want you to be entirely satisfied with your purchase so if you have a problem with any products please contact our sales department in the first instance, within 7 days of purchase. We can then discuss the best course of action for the return, credit or replacement of items.

We supply a vast range of products and manufacturers guarantees vary, but typically one year minimum is offered on all new products. However some manufacturers offer extended guarantee periods which may influence your decision to purchase, especially when weighing up the cost against what may initially appear to be a 'premium' product. Manufacturers Terms and Conditions will apply, and can be provided on request.

Below we have listed some of the extended warranty periods offered by our manufacturers:

  • Grundfos Pumps – two years on all products
  • Xylem Lowara Pumps – two years on all products
  • ESPA Pumps – two years on all products
  • Rain Bird Irrigation products – between three and five years, depending on product

Please note our Conditions of Sale